Step 1: Place Your Order
After placing your order, you’ll receive all the necessary artwork preparation documents if they’re not already available on the product page.
Step 2: Create Your Artwork
Prepare your artwork based on the specifications in the provided documents. For advice or technical support, don’t hesitate to reach out—we’re here to help! Need graphic design assistance? We can connect you with a professional designer.
Step 3: Upload Your Artwork
There are two ways to submit your print-ready files:
- Large Files (Over 10MB): Use our Artwork Upload Form to submit files over 10MB.
- Small Files (Under 10MB): Email your files to clientservice@epicdisplays.com.
Important: Include your order number and contact details when uploading artwork files, as submissions without this information may not be processed.
Step 4: Approve Your Proof
Within 1 to 3 business days, you’ll receive proof images via email. Please review and reply with your approval.
Note: Production lead times begin only after we receive your proof approval and confirm payment.
Artwork Turnaround Time
For estimated printing times, please contact us. On average, most displays require 5 to 10 business days for printing from the date of proof approval. This timeframe does not include shipping.
Rush Shipping and Printing
Need your order sooner? Contact us to discuss rush options for faster shipping and printing.
